The hotel’s aim is to become a destination where visitors come time and again.
Famous for delivering guests and visitors five-star service, the Conrad Abu Dhabi Etihad Towers was receiving the five-star treatment this week after having been named by the Forbes Travel Guide (FTG) for 2022.
Home to 576 stunning guest rooms, suites and residences, a state-of-the-art spa and 12 outstanding dining venues, the hotel has established itself as one of the capital’s most popular spots to stay and relax or enjoy a night out.
Speaking on the FTG accolade, General Manager, Alessandro Redaelli says the goal of the hotel was to become a destination where guests would visit time and again.
He said; “It is our job to anticipate guest’s needs and create surprise and delight moments whilst ensuring their stay with us at Conrad Abu Dhabi Etihad Towers is memorable, personal and genuine and in order to achieve the five-star Forbes rating by ensuring that we make every guest staying at the property feel welcomed, receive personalized service and that we continuously and effortlessly deliver on promises to our guests.
“We aim to become a destination that people visit, but more importantly choose to return to time and time again. Now more than ever we have all come to realize how many of our memories or key moments in life are forged when travelling.”
Achieving the 5 Star Forbes Award has been a major target for the hotel who rebranded in October 2020 as Conrad Abu Dhabi Etihad Towers becoming the first Conrad Hotels & Resorts property in Abu Dhabi.
In order to achieve this prestigious award, the property thoroughly believes that success starts from building culture and that it is the role of the leadership team to inspire and empower the team to live and breathe this culture with the belief that they do not compromise on quality and follow standards whilst ensuring tailor made experiences for each and every guest.
To accomplish the goal the hotel says a passionate, driven, and enthusiastic team is essential, and is delighted to say they have such group of individuals in place.
FTG is the only global rating system for luxury hotels, restaurants and spas and you can view the new Star Award winners, visit ForbesTravelGuide.com.
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